To place an order please send
an email to
name, carat weight and stock # of the gemstone(s) you are interested
in. As soon as possible I will confirm the receipt of your order with
an email, and will mark the gem as reserved for you. I will also let you know
the total cost for your selection(s), shipping cost
and sales tax if applicable. Colorado residents will
be charged 4.1% sales tax on the total amount.
note: We have been experiencing email problems. If you
have tried to contact us and your email was returned
as undeliverable, or you just never heard back from
us, please try again.
believe we have corrected the problem. Thanks.
gem has been reserved by an email indicating an
interest in purchasing that gem, it will be
held as "Reserved" for about 48 hours.
If a PayPal payment is not received within that
time period, the gem will be taken off Reserve and
offered for sale again.
Please send all payments in US Dollars. Payments may be made with
a personal check, money order, PayPal, or credit card.
Orders paid by personal checks will be held until the
check clears. If you wish to make a payment by personal
check or money order please email me
for sending instructions.
Card payments can be made through PayPal
whether you have a PayPal account or not. Please send
PayPal payments to: firstname.lastname@example.org.
ClassicGems.net is PayPal Verified.
click on the PayPal icon to check
Once your payment has been received I will send your
gem(s) via USPS Priority Mail with Signature Confirmation
within the US. Shipping is by USPS unless a special request
is made for UPS or FedEx. A flat $7 will cover the USPS Priority Mail charge and an additional $1.50 per
$100 of merchandise value will be added for insurance. Other shipping methods
may cost extra. Please email for a shipping quote
if you prefer UPS or FedEx. Shipments to other countries
is by quote. Please email your shipping address
for a quote.
We want you to be delighted with your order. We have a no questions asked 7 day return period
on all items, provided they are returned in original
condition and packaging. Shipping costs, insurance, import fees, tarrifs and taxes of
any kind are not refundable. Just send me an email with your intent to return an
item and all the necessary
info will be emailed back to you.
If a gem has an issue, we try to make sure we
show it in the photographs and/or mention it in the description. Though we strive to represent our gems as
completely and accurately as possible, we realize that ordering gems through a website is
less than ideal. Toward that end, our return policy is here to help reassure you in
purchasing our gems.